Employee Health and Safety


loanDepot is committed to the health and safety of our employees and business partners. As such, business operations are primarily remote with most of our employee population working from home until conditions change. Only employees deemed essential should be going into the office.

Pixel COVID-19 Home Test

If you are exposed to someone who you know or suspect to be ill with COVID-19, you can order a Pixel at-home COVID-19 tests offered through LabCorp at no cost to the employee. The Pixel at-home test is an easy and convenient option to get tested for COVID-19 without visiting your doctor’s office first. Early detection is important for the protection of those around you. If you are concerned about a potential exposure, but aren’t sick, you can request a Pixel test kit to be sent to your home.

How it Works:

  • Create an account
  • Receive your sample collection kit via FedEx
  • Collect your sample & return via FedEx
  • Access your results online within a few days

If You Are Sick

If you become ill and are concerned about COVID-19, we recommend that you contact your primary care provider. If you do not have one, and don’t know where to begin, you can locate a provider or urgent care center on the Engage app. You can also reach out to our dedicated concierge by emailing liveWell@loandepot.com for assistance in locating a testing site.

If you are diagnosed with COVID-19, please notify Benefits at liveWell@loandepot.com. If you are enrolled in Medical with Anthem Blue Cross, any costs associated with testing and treatment, including what you would normally pay in copays/coinsurance will be covered at 100%.

In-Office Operations

In-office operations are carefully monitored. Health screenings are required prior to being granted access to each building, and workspaces are thoroughly cleaned and sanitized daily. Masks are required in all common areas and when in socially distanced contact with others. Hand sanitizer and cleaning wipes are provided throughout each building and suite. If you believe you need to go into the office for any reason, please work with your manager before attempting to go into any office if you are not one of the few designated as essential.